Tag: segmentation

Your Customers Are Changing – and You Haven’t Even Noticed…

Customers are evolving. Your emails should too

How real-time polls and behavior-based data keep email relevant Your customers have changed. Their routines have shifted. Their preferences have evolved. Their needs today aren’t the same as they were six months, or even six weeks ago. Yet, many email programs still treat subscribers like static profiles instead of living, evolving humans. The result? Repetitive

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New Year Resolutions are Personal – Especially for your Email Strategy

Healthy Email Habits - Keep your resolutions on track

Every January, marketers swear they’ll “segment better,” “personalize more,” or “stop batch-and-blasting.” And like most New Year’s resolutions, things start strong… until they don’t. Approvals don’t come through fast enough, too much design work is needed, bare bones staffing, etc. Whatever the reason, by March, volume pressure returns, promos pile up, and “one-size-fits-all” emails sneak

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